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恩，我就是传说中的小白，先祝七夕快乐（这让我这样的单身汉肿么办！），做轮胎外贸时间不长，也就半年多点，在这里总结下我还有我同事们对于老外邮件回复的诸多方式。
新人，发帖质量不一定高，老话，不喜勿喷。 求赞求顶。
首先，开发信我就没必要写了，与主题不符。
然后呢，是这样，你发的开发信人家不一定鸟你，毕竟这种开发信，尤其是中国人发的，很多老外不屑于去看，对了，尤其注意一点各个地区的老外人家的工作时间不同，像阿拉伯这样的地区，穆斯林们都是周日上班，周五周六休息，所以你周五发的肯定会被压底，每周的前两天，大多数人都在处理周末积累的工作比较忙，所以也不是最佳发信时间，so，最佳发信时间为每周的中间周三周四为佳，当地时间下午三四点为佳。具体就没必要解释了。
好的 进入正题，当你的邮件没有回复的时候，切忌天天发，会被标记为垃圾邮件，所以最多每周一封。像这样，第一周过后，分析下客户没回的原因（当然大海捞针式的寻客户，回复率肯定低），一般我是这样回复的：
Hope you are fine, my friend. It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.
浅显易懂。如果客户还没有回信,一周后再问客户不回信的真实原因.(一般情况,老外比较实诚，70%的客户会告诉你他的原因（依旧，大海捞针式的邮箱都不一定正确，不在统计范围内）)
Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon!
但是，不同的客户，我会变换着写邮件，让客户知道我们公司，产品的存在．我不会把客户缠得太紧，约一周左右给他一封邮件，我通常这样回复的：
Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards．
想成功不容易哇，
Dear sir, have you received our quotation of ..., if you have any further question, please don't hesitate to contact us. We are waiting for you comment about our quotation. We hope that we can establish a good business relationship with you in the nearest future. Your prompt reply will be appreciate.
当然，肯定会有询盘什么的，这时候就只要按照客户要求的信息给他报，像我做轮胎，就要报产品规格啊，花纹编码啊，箱量啊，最最重要的价格表啊，等等等等。剩下的详谈就没必要再说了。
还有一点，如果自己感觉客户对咱们的产品非常感兴趣，可又有一段时间并没有再次联系你，那么别吝惜那点电话费了，抓紧时间打电话吧，是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
像那种时间很长了的没有回信的客户，你就可以在一两个月后再给他封邮件，维持联系（至少咱们这么认为），
Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards。
好吧，就这样了，基本没在贴吧上发过帖子，本帖也算是处女贴了，据说处女贴都很值钱，大家看着顶吧。
这些邮件有的是自己写的，有的是自己在逛帖子的时候Copy的，我觉得对于新手来说，虽然字句都比较简单，但是用处很大，格式什么的也不用我教了，为了方便我也没做格式。想到哪儿写到哪儿，希望能对大家有点帮助。
再祝七夕快乐。 |
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雷达卡
发表于 2013-8-13 09:17:09
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楼主
发表于 2013-8-13 09:29:59
