超实用! 这样写亚马逊索评模板老外必回，全套打包

酷鸟卖家助手

我们都知道，在亚马逊平台上，评论的数量和评级对于卖家来说是至关重要的。卖家需要考虑在亚马逊上如何索评，以及亚马逊索评模板如何写才能让老外回复提高留评率。

然而索评邮件看似简单，如果不懂得邮件内容怎么写，不懂如何在适当的时候发送合适的邮件，那么，你发的这些邮件可能全部都石沉大海，徒劳无功。



想要让买家主动给你留评论，除了做好产品之外还需要优质的售后服务，邮件沟通就是其中一个方面。卖家们想获得更多好评都在用各种软件给客户发索评邮件，但是你的亚马逊索评模板客户是否愿意看？你的索评邮件内容是否有足够的吸引力？下面这三封亚马逊索评模板可以让你事半功倍！


Step 1 亚马逊索评模板一：买家下单后


及时的给买家发送一封感谢信之类的邮件，当然也可以是介绍产品的使用说明之类的邮件。

[Important]Your order has been confirmed!

Hi, *|buyer_name|*,

I'm just writing to let you know that Amazon has confirmed your new order:

Order ID: *|order_id|*

I am personally following up on every order to make sure everything was
delivered safe and sound! If you have any question, please be sure to write back

I will make sure to set things right. Our small team at Company works hard to
ensure that you have a happy shopping here.

Have a good day.

Thank you very much for your support!

Support Team


Step 2 亚马逊索评模板二：卖家发货后


可以发送一封发货提醒邮件，提醒客户注意收货。

[Important]Your order has been shipped!

Hi, *|buyer_name|*,

I’m writing to let you know that Amazon has shipped your new order:
*|order_id|*
*|order_time|*

Once your order arrives, please be sure to write back if there is any problem with the order or if you have any question. I will make sure that your problems are well solved, and that you receive the best customer service and are 100 percent Happy with your purchase. Thanks
Have great day!

Support Team



Step3 亚马逊索评模板三：买家收货后



可以询问产品体验，最后请求买家如果觉得满意的话留下评价。

[Important]How is your order?

Hello *|buyer_name|*,

We noticed that your order was delivered recently. By now
you’ve had a chance to try out your *|asin|*! I just wanted to
make sure everything went perfectly with your purchase!
If you have any problem, please reply to this message so I can make it right for you.

*|order_id|*
*|order_time|*

We value and appreciate very much your compliments, suggestions or
complaints in order to improve our services. it would be amazing if you could
leave us an honest review, Amazon customers rely heavily on reviews, yet so
few Amazon customers ever take the time to write them! If you do have time,
it really helps our small business. You can simply click the link below and leave
us your valuable review

*|feedback_url|*

If by any chance that you're not satisfied, before leaving any negative review,
please give us a chance to make it right and contact us so that we can help solve
your problem..

Thank you again for your understanding and continuous support.

Have a great day!

Support Team


看了这么多封亚马逊索评模板，该选择什么样的方式来发送邮件呢，如果是单纯的手工针对每个订单发送这么多邮件肯定是行不通的，费时费力不说，手动发送还容易出错。这里我们可以借助 酷鸟卖家助手www.kuniao.com 智能索评工具群发邮件。


以上三封亚马逊索评模板均来源于酷鸟卖家助手，还有其他各种语言邮件模板以及差评回复等模板；你可以在系统创建好邮件模版统一发送邮件，比如，今天产生的订单我可以用同一个模板对今天产生的所有订单发送邮件，当然，不需要索评的订单买家也可以排除，具体发送时间也可以自行设定。


当然，如果由于客观原因出现了差评，只要是发送过邮件的订单，通过酷鸟卖家助手的采集买家ID插件，就可以很快找出差评买家，然后请求买家移除或修改。若是没有发过邮件也可以用酷鸟卖家助手站内信群发功能先发送邮件再找差评。