只有半个柜的货，客户却要走整柜 !

jiedongfengdezh

       有些老外，觉得自己是客户就想着事事依着他，总是自己想干嘛就干嘛。以为自己交了钱自己就是上帝，当然了，都是给一些中国供应商惯得。
　　你还别说，很多中国供应商没生意的时候客户让他们干嘛他们就干嘛。当然了稍微多做点事情多受点委屈也没什么。就怕花钱多做冤枉事，累死累活像个孙子到头来还不赚钱。
　　上次碰到的，一个柜子的货分了三次出，一个柜子多花了5000元钱。货运的这个问题是我们肯定要避免掉的，否则的话，就是因为你没跟客户沟通，他当然是喜欢少批量出这样最好了。他东西慢慢卖。
　　这次又碰到一个家伙，只有半个柜子的货，却要走整柜。当然对客户来说肯定是方便啦，但是对于供应商呢？fob还好，客户和我们共同承担，要是cif呢？
　　我们很多报了cif价，客户下单也没说一定要走整柜，但是到出货了，半个柜子的货要出整柜。这个时候当然不能认栽啊，我们要想办法解决掉。
　　下面给大家编了一个模板，大家备着，碰到这种情况，改一下产品灵活运用。
　　Dear {收件人},Thanks for your email.
　　I understand that you need to ship it in a full container. Please be aware, the measurement isjust around only half container. Even we have the pallet package, bundled & plastic film wrapped, the risk is very high for sea transportation. You know that the container on the sea will be very wavy & shaking hard. The empty space is to big to fill, thus the pallets will inevitably move, & collide hard. The strong impact most likely will destroy the pallets, thus damage the products. And the impact may even damage the container wall. If that is the case, the charges from the shipping line will be very very high to repair a container.
　　Meantime, the shipping agent quoted us US$322 extra loading port expenses to load a full container rather than a LCL shipment.If you really insisit to load a full container, please issue us a letter, stating that we have warned you before-hand, so XXXX will not hold any responsibility for possible damage of the package, products & container itself on transportation, and also you are willing to take the extra costs for loading a full container.
　　Best regards,
　　发件人：XXX