客户就是不回复邮件，该怎么跟进呢？

13657911762

我们都知道，做外贸的过程中，很多时候一发报价，一回复客户邮件过去，客户就消失了。客户就怎么也不回复了。怎么问也问不到，可是又不想放弃这个客户，那么该怎么办呢？有没有什么邮件模板可以让客户快速回复我们呢？

答案是yes，让客户回复我们是有方法的，也是有技巧的。

客户不回复你，是因为你跟进邮件写的不好。

不是跟进邮件写的好，客户就一定会回复或下单；

但是跟进邮件写的不好肯定不会得到客户的回复或订单。

是因为你总是反复问do you see my email?do you have feedback about my quotation?what is your comment?那当然不回你了，你这样是反复骚扰，客户看的都厌了。

下面我就分享下我这外贸3年来的高回复率的跟进邮件模板，供大家参考一下：

1.

I wonder if you have chance to review my email/quotation/catalog sent on 8/29，what is your idea？

Or what product are you looking for now?

I need your reply to follow up your work and offer you better service,please help me.

2.

Do you still need bluetooth earphone?pls kindly tell me ,thus i can follow up your business better and efficient and offer you satisfactory service.

Please kindly share me your answer and support my work.Thanks in advance.

3.

.I wonder do you receive and check my email sent on 8/20,is there any update?

I am waiting for your reponse to move forward next step and offer you wanted information,product and service.Please kindly do me a favor and it is beneficial for both of us.

4.

Hope you are doing good.
I have sent you xx,do you see it?I will highly appreciate it if you could let me know.

Thanks a lot in advance.

5.

Good day.
Still no reply from you,I wonder if you receive my email or not.
It is my job responsibility to follow up you and improve my work and offer you better
support.
Many thanks.
6.

Nice day.

Regarding xx inquiry,I have answered you with xx quote and details on Mar 30th,please check it.

Is there anything we can do to help you or any information we can provide for you?We will be very obliged if you could kindly tell me.

7.

Wish you smooth work and happy life.

It is already 2 weeks since I sent you quote regarding xx.But there isn't feedback from you.No matter whether the answer is positive or negative,it is a great help for me to meet your request and provide satisfactory service for you.

Thank you.

8.

Hope everything goes well.

Fully understand you are very busy,but I need to confirm the quote(或者写 confirm sample) with you.

Would you please do me a favor? Thanks.

9.

Happy weekend.

We pay much attention to clients' comment and value our relationship very much.We do hope to offer you fast and accurate response and biggest support.We are always trying to improving our service quality to meet clients' requirements to the fullest.

Could you kindly give us a hand? Thanks.




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