认真对待每一个外贸询盘,把每个询盘看做100万订单来跟进.
认真对待每一个询盘,把每个询盘看做100万订单来跟进.回复询盘:
1.自我介绍:(目的是让客户记住我们)
This is Susan from Aili casting, with 7 years of foreign trade experience. Very glad to receive your inquiry.
2.公司介绍:
Biggest excavator spare parts supplier in China since 1980, 300 workers, 6 casting factory, 3 times of QC inspection for every goods, all make sure our high quality and perfect service.
3.产品介绍突出特点:
Please find attached hot-selling teeth(CAT 1U3352), very popular in
South America, the abrasion resistance is very stronger.
4.客户介绍突出特点:
Aili cooperation with VOLVO more than 5 years, and have rich experience on order.
5. 样品促单:
If any sample needed, please let us know.
回复询盘注意事项:
1.要强调自己的名字和公司,因为客户一般不记得和谁在沟通。
2.邮件签名:可以多加一句自己喜欢的名言名句。
3.回复询盘时,要不断探测客户的需求和信息,加上一句或几句问句。做到一答多问。例如:
—Are you retailer or wholesaler?
—Is it your first time to import the products from China?
—How and when we can start the business if everything is confirmed both of us?
当然跟进客户前首先要了解客户信息,
前面讲的都是客户主动询盘的跟进技巧
不过现在同行多,平台多,客户太分散,主动的客户还是太少。主要还是主动出击,开发客户,相信每家外贸公司都在日常开发客户吧?
可以试试外贸开发开发工具:
优点:投入成本低,时间精力不多,开发的潜在客户多而精准,效果明显
@外贸 加油!
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